So You’re Now A Kirkwood Passholder...
Just complete the following steps to have your pass issued:
Your Pass Photo
Every season pass needs a valid photo for identification purposes. If you purchase your pass in one of our Season Pass Offices, you will have your photo taken at that time. Your active pass will then be issuded and ready for use when the ski season rolls around. You can head straight to the lifts and not worry about that long early season pass line!
First time season pass holders who purchase their passes online will be able to submit a photo and have their passes mailed to them. These photos have to be accepted and within the online photo requirements before the season passes are mailed. Please refer to the link below for more information about uploading your photo online.
*Passholders Please Note: If you have not taken a photo since Oct 1, 2009, you will be required to take a new one. Additionally, any photo where the guest is wearing sunglasses or a hat will need to be retaken.
Liability Release Agreement
A new one must be signed each season, if the pass was purchased in person or through epicpass.com, chances are the 12/13 Liability Release Form has already been taken care of. If you have any other questions regarding your 12/13 Liability Release, please call 800.842.8062.
College Passes will not be avaialble for direct to lift access until proof of enrollment has been provided. After September 6th, the student must provide proof of college enrollment in person to any ticket office before a college pass can be issued: a valid School ID and a copy of your class schedule or transcript (showing 12 credits or more).
No refunds will be given for failure to produce the required proof of enrollment, but any payment may be applied toward the Adult equivalent season pass at the current rate.
Season Pass Insurance
If you wish to purchase Season Pass Insurance and already bought your pass, contact our pass specialists at 800.842.8062. To learn more about coverage offered through Travelguard, click here.
If you have already purchased Season Pass Insurance, please review the Description of Coverage. Should you decide that you are not satisfied with the coverage provided, Skier Insurance Services (SIS) will make a full refund, less a $4 service fee, as long as no loss has occurred. Requests must be submitted to SIS in writing within 7 days of purchasing coverage. For claims call 877.249.5373.
For answers to more specific questions or concerns, please do not hesitate to contact us by calling 800.842.8062 or via email at kirkwoodseasonpass [at] vailresorts [dot] com.